Keeping it Simple
At ARIA, we like to keep things simple. From our approach to doing business with you to providing professional insurance advice.
We appreciate insurance language and policy wordings aren’t always clear, so we’ll do our best to translate them into plain English and help you understand anything you are unsure of.
We are always here to provide help and advice if you have any questions.
We do business in the way that works best for you. We like to provide a personal service, whether that’s in person, over the phone, Zoom, Microsoft teams or by email – just let us know what you prefer.
This is very important to us.
As a business, we are committed to the professional standards, integrity and qualifications as set out by the Chartered Insurance Institute.
Furthermore as a member of the British Insurance Brokers’ Association (BIBA), we have achieved the professional standards necessary for membership and demonstrated that we are committed to providing the highest quality Customer Service.
We pride ourselves going above and beyond to deliver results and provide excellent service.
If you feel as though you’re not currently getting the right level of service and performance from your insurance broker, you can switch to us immediately and we will take over your existing policy with your existing insurer.
founded ARIA in 2018 to provide a modern and personal insurance solution to businesses.
James is currently the Chair of the Harrogate Insurance Committee and was previously the President of the Insurance Institute of Leeds, the youngest in its 130-year history.
James’ links with the Chartered Insurance Institute were further strengthened as he was awarded a place on the CII New Generation Programme. Selected as one of the country’s ten rising stars in insurance broking, James is tasked with implementing a project that will make a positive difference to the insurance profession. James is also a national prize winner for excellence in professional insurance examinations.
James’ background in insurance includes large independent and global insurance brokers, which has provided him with experience across a diverse range of businesses, and of all shapes and sizes.
James has developed a specialism in financial lines insurance – this includes the classes of Professional Indemnity, Cyber, Crime and Directors’ & Officers’ Insurance.
A University of Leeds graduate, James worked in accountancy before entering insurance.
Our relationship with Momentum Broker Solutions provides invaluable access to insurer markets and broking capability, enabling us to compete on a national level. We have access to more than 200 insurers, including local, London and Lloyds markets. Between ARIA and Momentum, we have over 30 staff focussed on supporting our clients.
Matt Brunton (Cert CII)
Jenna Thomas (Cert CII)
Emily Pearce (Dip CII)
Alisha Okuneye (Dip CII)
Karen Jackson (Cert CII)